|
|
 |
There are two
kind of technologies available |
| a)
Traditional EPABX |
| b) Next
Generation Server Based Technology |
The EPABX distributes the
telephone calls automatically to the agents desk, IVRS & call
logging & CTI Pop Ups is supported by PC based Telephony cards
which displays the customer database.
It integrates all the component
of a full fledged call center which has got tremendous
flexibility & future expand ability to convert it in to a
contact center.
 It
is the utility bill payment platform for various service
providers like Electricity company or a Telecom company The
"Pay-By-Phone" solution combines a Telecom Network, CTI
Technology, virtual currency (Prepaid Vouchers) and suitable
interface with Billing System to facilitate this functionality.
Salient features of the system are enumerated in the detailed
brochure. Digitech products are renewed for superlative quality,
robust architecture & top of the line softwares.
|
