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Solution

Digitech Call Center Solution

 

There are two kind of technologies available
a) Traditional EPABX
b) Next Generation Server Based Technology

 

EPABX Based Call Center

 

The EPABX distributes the telephone calls automatically to the agents desk, IVRS & call logging & CTI Pop Ups is supported by PC based Telephony cards which displays the customer database.

 

Server Based Call Center

 

It integrates all the component of a full fledged call center which has got tremendous flexibility & future expand ability to convert it in to a contact center.

 

 

 

Digitech Voice Worth Pay by Phone

 

It is the utility bill payment platform for various service providers like Electricity company or a Telecom company The "Pay-By-Phone" solution combines a Telecom Network, CTI Technology, virtual currency (Prepaid Vouchers) and suitable interface with Billing System to facilitate this functionality. Salient features of the system are enumerated in the detailed brochure. Digitech products are renewed for superlative quality, robust architecture & top of the line softwares.